Sunday, February 6, 2011

From the TBF Soapbox: A Weather Watcher's Bill of Rights

While TBF doesn’t presuppose it’s speaking for the weather watchers of the world, we’d like to set a few expectations of Boston's weathercasters. Agree? Disagree? Tell us your thoughts.

1. Use social media for all it’s worth. It doesn’t take an expert futurist to see that local television news broadcasts – indeed the concept of watching the news at a particular time of day on a big screen – are going the way of the dinosaur. Providing timely information in an electronic space is both “good weather” and, alas, good marketing. This makes good sense: Why should we have to stay up to watch a forecast when a new has already been developed.

2. Be consistent in the media you employ. The weather information provided on television or radio should match what’s posted on your website. There’s nothing worse than dialing up your favorite station's website only to see Friday’s forecast posted front and center when it’s Sunday. Worse yet, is when the site shows the morning forecast (which might not mention any possibility of storms) when an evening forecast has just been shown on TV that is markedly different.

3. Walk the talk. Keep information on your electronic media current. If you’re going to say “check out our website for the latest weather information whenever you’re on the go,” please live up to your end of the bargain.

4. Employ confidence ratings in your forecasts. Everyone knows that some forecasts are more slam dunks than others – or as the weather gurus might say sometimes there’s “model agreement” and sometimes there isn’t. The phrase, “I gotta tellya, this forecast has big bust potential,” are words we should hear a bit more often.

5. Dare to be different! It’s no secret that weathercasters (indeed, the public) has access to the same large universe of weather model information. We wouldn’t suggest that the Geico gecko could predict the weather, but it’s easy to become routine and formulaic in your approach. Use a hunch now and then, and stick yourself out. Sure, you may miss a forecast (and pay dearly on TBF – that’s a joke), but if you explain your reasoning, we admire it.

6. Be creative. Present information in a fresh and unorthodox way. It’s more entertaining for the viewer or reader, and can be a better way to illustrate a concept. Our favorite weather site, the Capital Weather Gang, provides rather unique forecasts when snow is in the offing. Here’s an excellent example of a logical, yet uncommon, way to depict possible storm outcomes:

Here’s an excerpt from the blog entry:
Here are the current accumulation possibilities that will certainly evolve in the next several days:
30% chance: A dusting or less
30% chance: A dusting to 1"
20% chance: 1-5"
20% chance: 5"+

To us, this should be a standard tactic in communicating weather scenarios.

7. Give us the love all the time. Yes, the interest in weather is much higher when severe summer storms threaten and when mighty blizzards are aiming in our direction. You should be all over that, both because it affects the most people and because it reflects your presumed love and passion for weather. But if it’s 9 in the morning and a surprise, post-newscast storm has suddenly popped up that will threaten an outdoor lunch or a golf outing, get the word out! There’s real, practical value there, though it may not make for sexy headlines. Finally, weather doesn’t take the weekend off, and neither should weekend weather updates.           

8. Send your written forecasts past a proofreader. There’s no reason to think that a meteorologist specializing in science knowledge is necessarily going to be a good writer, but as long as information is provided through a literary medium, please check your spellings and the flow of your phrases and sentences. Ultimately, your business is detail-based and sloppiness in communication suggests potential sloppiness in the way you go about your job.

9. Present information every six hours (online). Why every six hours? Because that’s how often the key weather models are run. The schedule of television news broadcasts shouldn’t be the governing force behind how often you present information.

10. Forgo the misleading teases. Don't allow the news anchor to say, "Snow is coming our way tomorrow," and be left having to explain that northern New England may get a coating of snow. It’s insulting to us angry and puts the weathercaster in an instant uphill battle for credibility.

11. Tell us when you blew it. People dig honesty and it’s the best way to earn long-term credibility. If a forecast was missed, don’t skip over it or pretend it didn’t happen. Tell us why it happened – and that you’ll never make the mistake again. (Insert joking smiley face here.)

12. Accurate forecasts. Notice we put this one last? While ultimately, of course, this is what matters most, it’s really part of the whole way that a weather outlet should communicate with its followers. We believe that a well-explained and well-reasoned forecast is simply good communication. And that in the end, people may remember the way you communicate as much as the accuracy of your forecast. That’s our feeling, anyway.

Forecasters and weather watchers alike, what do you think?

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